Frequently Asked Questions
Everything you need to know about shopping with Threadheads.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US, while international shipping can take 10-21 days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, we prioritize working with manufacturers who follow fair labor practices and utilize sustainable materials whenever possible.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but if you contact us within 2 hours of placement, we will do our best to modify or cancel your request.